When it comes to patient care, a matter of seconds can make an enormous difference. That is a major reason why the Vocera Badge Communication System was recently implemented for Wards C3 and C4 at Juravinski Hospital and Cancer Centre.
“Vocera is a hands-free wireless communication system that our staff wear,” explains Karen Robinson, Clinical Manager of Ward C3.
The Vocera Badge is voice-controlled and utilizes intuitive commands for instant two-way or one-to-many communications. According to Allison Silva, Occupation Therapist, Ward C3 and project lead for Vocera, the system has been received enthusiastically by staff and patients.
“It saves a lot of running around,” says Allison. “It’s wonderful for patients because their voice is heard when they make requests and their needs are met in a time-efficient manner, reassuring them because the Vocera is used right in front of them. “
The system also increases security, as staff can reach someone immediately if assistance is needed for a medical emergency.
“Thank you to the Foundation and to donors whose support enabled the purchase of Vocera,” says Karen. “This system is having a positive impact on the level of care we provide.”